Skip to Content

Get a FREE assessment of your rental property. Start here!

Get a FREE assessment of your rental property. Start here!

5 Tips for Maintaining Positive Tenant Relations

West Covina Landlord Explaining the Lease to an Elderly TenantThe profitability of owning a West Covina rental home rests quite a lot on maintaining good tenant relations. Among some of the costly mistakes a landlord will ever make, failing to thoroughly screen their tenants before they move in and pushing a valuable tenant away due to poor communication or neglect, are on the top of the list. The terrific news is that there is plenty that property owners can implement to acquire and keep quality tenants in their rental homes. By using these five tips for good tenant relations, you can keep your tenants and bank accounts happy simultaneously.

1.      Thorough Screening

Finding and obtaining a quality tenant is the main and most significant element of tenant relations. The reason is that quality tenants are ordinarily willing to help property owners work to make the home clean and kept in perfect condition, while unfavorable tenants will generally mess up or even create issues that provoke expensive repairs. There is an enormous difference between always making a fuss and a tenant reporting real maintenance and safety issues; a great tenant will carry out the last one. Making close inquiry into a prospective tenant’s past rental history, credit, and other information can give you an idea of how (and how regularly) they might interact and respond to you, in addition to how they will care for the property.

2.      Maintain the Property

Being involved and proactive in property maintenance and repairs can make a major contribution concerning good tenant relations. Quality tenants relish having to live in a home that is in perfect condition. These tenants value a landlord who will enact regular maintenance without being asked, not just responding immediately to repair requests. A proactive property maintenance plan has the added advantage of influencing tenants to carry out their part of looking after the property, also.

3.      Keep Accurate Records

Keeping a record of every request and interaction with your tenant is not only a valid means to follow up on the condition of your rental property, but it‌ ‌‌can additionally help with tenant relations. Lease documents, addendum, and other paperwork should specify both the tenant’s and landlord’s responsibilities and be applied to the letter. Documenting accurate payment records are also imperative for budgeting and financial reporting. Nevertheless, it is relevant to put together a process to document tenant requests, complaints, and other communications. In this manner, you can provide the tenant with a chance to report issues when they need to, and at the same time document your response. In situations like a legal dispute, such records will be an extremely useful resource in presenting a clear picture of the facts and what really happened.

4.      Be Responsive

Property owners in West Covina can do a lot to improve tenant retention by responding quickly to their tenants. Improving open lines of communication by, every once in a while, asking them how things are going and acting on requests straight away is an excellent tactic for really good client relations. If you think that you will not be easily accessible for a certain period of time, see to it your tenant has several other contacts for repair requests and emergencies. Being responsive indicates your regard for the tenant’s rental experience, something that an excellent tenant will be aware of and admire very much.

5.      Respect Privacy

Tenants desire to feel joyful staying in a rental home and respecting their privacy will help them do so. Few people, if ever there are any, relish intrusions or invasive visits, so scheduling maintenance and repairs beforehand and with consideration of your tenant’s timetable, all the while keeping these visits as short and quick as possible, is critical to forming and maintaining positive relations. More than that, it is imperative to protect tenant privacy by not exchanging information regarding their personal details with others. A tenant who notices and feels that they can trust you to respect their privacy will significantly be interested in working with you to continue keeping relations positive throughout their tenancy.

In Conclusion,

All in all, safeguarding good tenant relations is a vital factor in owning rental properties in West Covina. But having to do so exacts time and effort. Why not let the pros at Real Property Management Fairmate implement it all for you? We screen tenants, perform comprehensive property maintenance, and manage tenant relations applying all the best practices of the industry. For more needed information, contact us or call us at 626-691-9749 today.

We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the Nation. See Equal Housing Opportunity Statement for more information.